• No cash refund.
  • Item must be exchanged within 15 days of date of purchase with the original invoice / receipt.
  • If you wish to exchange your order, get in touch with Customer Service Team through Contact Us Form or call us on 0092-322-6633811 as soon as possible with your order number.
  • The exchanged items must be in original/salable condition, unworn, unwashed and unused with original tags/labels attached.
  • In case the customer is not satisfied with his/her purchase, the item can be exchanged within 15 days of the purchase.
  • Item purchased on full price will be exchanged at current selling price.
  • Note:If an item is proved to be faulty, then we will provide you with a replacement product, provided the item is returned within 3 days from date of purchase, with original Invoice.
  • Complaints call – 0092-322-6633811 (10 am – 6 pm)
  • Kotton club does not have a refund policy .
  • Kotton club does not take responsibility of damage because of improper usage of garment.
  • Exchange policy is not applicable to items on promotion/sale. Please note that the Cash on Delivery charge and the shipping charge would not be included in the exchange value of your order as these are non-refundable charges.